First, if the parcel is received. The bag is broken. Please contact us in time. We will give you a full refund. Will not charge you a penny. Don't about confirming the receipt first. And evaluation. We will help you solve the problem,
second. If the package is returned to China, these are not factors that our sellers can control. I believe that you are clear. All packages are sent by China Post. So a lot of time. There will be some special reasons why the package review will not pass. So was returned to China. If this is the case. Please contact us in time. We will send you a new one. Or a full refund.
third. All the rattan bags in our shop are hand-woven. Not machine weaving. All some bags will have some flaws. The shoulder strap is also not made of leather. These are normal phenomena. If you mind. Please do not place an order.
Otherwise, all employees of our company will be very upset. Because we sent the correct bag, we made no mistakes. give we shop bad feedback directly denies our work. This is very unfair to us.
Dear buyer, We have the mark size for the bag. Please check carefully when purchasing. , each bag is not the same size, please check.